Frequently Asked Questions​

We prepare estimates using industry-standard estimating platforms including Xactimate and Symbility.

These platforms are widely used throughout the insurance claims industry and allow estimates to be prepared using standardized pricing databases and structured repair scopes.

Yes. Many assignments can be completed through remote estimating services, allowing us to work with clients throughout the United States.

Clients can submit documentation such as property photographs, inspection reports, contractor scopes, engineering reports, and other materials through our assignment portal.

In many cases, a site visit is not required.

Most estimates can be prepared remotely using documentation provided by the client. This may include photographs, inspection reports, contractor scopes, or 3D property scans.

Remote estimating allows projects to move forward quickly without requiring additional travel or scheduling.

For properties located in the San Francisco Bay Area and throughout Northern California, including the Central Valley, on-site documentation and scanning services may also be available when needed.

Yes. On-site property documentation and scoping services are available in the San Francisco Bay Area and throughout Northern California, including the Central Valley.

On-site services may include property inspections, damage documentation, DocuSketch scanning, and property measurements.

Estimates can often be prepared using documentation such as:

• property photographs
• inspection reports
• contractor scopes
• engineering reports
• mitigation reports
• property measurements or sketches
• 3D scans such as DocuSketch or Matterport

The more documentation available, the easier it is to develop an accurate scope of damage.

Yes. We assist with insurance claim supplements when additional damages are discovered or when the original carrier estimate does not fully capture the scope of repairs.

Supplement services may include reviewing the carrier estimate, identifying missing scope items, and preparing additional estimate line items.

Estimates typically include a detailed line-item breakdown of the required repairs based on the documented scope of damage.

Estimates are prepared using industry-standard estimating platforms and may include scope descriptions, repair sequencing, and supporting documentation where applicable.

Turnaround time varies depending on project complexity and documentation provided.

Typical turnaround times are:

• standard residential estimates: approximately 1–3 business days
• larger or more complex losses: timeline determined based on project scope

Yes. If a property has already been documented using Matterport, we can review and work from those scans during the estimating process.

We also perform property scanning using DocuSketch for properties located in Northern California.

Our estimating services support professionals involved in the insurance claims process, including:

• public adjusters
• contractors
• restoration companies
• attorneys

Our estimating services support professionals involved in the insurance claims process, including:

• public adjusters
• contractors
• restoration companies
• attorneys

Yes. We prepare estimates for both residential and commercial property losses.

Commercial projects often require additional scope development due to building size and multiple trades, and pricing may vary depending on project complexity.

Assignments can be submitted through our online assignment portal.

Clients can upload project documentation and claim information, after which we will review the materials and begin the estimating process.

Button: Submit Assignment